Information We Collect
Depending on how you use Marketplace Guardian, we may collect:
- Account information such as name, email address, and authentication identifiers.
- Content you submit for analysis, including marketplace listings, conversation text, screenshots, and related notes.
- Usage and device information such as app interactions, diagnostic logs, approximate location derived from IP address, and device or browser type.
- Support communications you send to us.
- Subscription and purchase status provided by app stores when you use paid features.
How We Use Information
We use information to provide scam-detection features, operate and improve Marketplace Guardian, communicate about product and support matters, process subscriptions where applicable, and protect users and our services from fraud or abuse.
AI Processing
Marketplace Guardian uses artificial intelligence and automated analysis to evaluate content you submit and to generate risk assessments, explanations, and safety guidance. AI outputs are informational decision-support tools. They are not guarantees, legal advice, or definitive findings about any person or transaction.
Cookies
Our website may use cookies or similar technologies that are necessary for basic site operation, security, and understanding aggregate traffic patterns. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
Third-Party Services
We may use trusted service providers for hosting, analytics, authentication, cloud infrastructure, customer support tooling, and app-store billing. These providers process information only as needed to perform services on our behalf. Our apps and website may also link to third-party marketplaces or resources that we do not control.
Data Retention
We retain information only as long as needed to provide the service, fulfill the purposes described in this policy, resolve disputes, enforce agreements, and meet legal requirements. You may request deletion of account-related information subject to applicable exceptions.
Security
We implement administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Marketplace Guardian is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, contact us at support@marketplace-guardian.com.